Newer versions of Windows 10 do not require a Microsoft Account for the download, but older versions usually do. PC recovery requires Windows 10 as a prerequisite - Windows 7/8.x DO NOT WORK. Step 3: Recover the controller firmware.It should say Update Required if it is the correct controller. Step 1: On the console, navigate to Devices and Accessories. To recover the controller on a console, follow these steps: It should also be noted one functional controller is required to use a console for controller firmware recovery. Plug your controller into an Xbox One console or a PC. Tip: If you have problems getting the controller to turn on, removing the batteries for 15 minutes before recovery can resolve this issue. Note: In this condition, the wireless on the controller is nonfunctional. To do this, the controller will need to be updated from scratch. If your controller was disconnected during a firmware upgrade, it will not function until the firmware is recovered. The Controller Was Disconnected During a Firmware Update
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